Privacy Policy

FlexFi collects information you provide directly to us, such as when you create an account, apply for financial services, or contact us for support.

• Personal identification information (name, email, phone number, address)
• Financial information (income, employment status, banking details)
• Identity verification documents (government-issued ID, proof of address)
• Transaction history and account activity
• Device information and usage data

We use the information we collect to:

• Provide and improve our financial services
• Process loan applications and transactions
• Verify your identity and prevent fraud
• Comply with legal and regulatory requirements
• Communicate with you about your account and services
• Develop and enhance our AI algorithms

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• With trusted service providers who assist in our operations
• To prevent fraud or protect our rights and property
• In connection with a business transfer or merger

We implement industry-leading security measures to protect your personal information:

• AES-256 encryption for all data transmission and storage
• Multi-factor authentication and biometric verification
• Regular security audits and penetration testing
• ISO 27001 and SOC 2 Type II compliance
• 24/7 fraud monitoring and detection systems

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Delete your account and associated data
• Opt-out of marketing communications
• Request data portability
• File complaints with regulatory authorities

FlexFi operates globally and may transfer your information to countries outside your residence. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions for data protection
• Binding corporate rules for intra-group transfers

If you have questions about this Privacy Policy or our data practices, please contact us: